Review payout readiness
Separate scheduling, batch creation, approval and actual transfer.
Reviewed 27 October 2026
Check the configured payment route
Open Settings → Program Details → Payout settings. Inspect the selected management mode and the status of each method. A provider marked Not connected is not a working payout route. Method availability also depends on provider approval, business setup and recipient eligibility.
Use only the business’s authorized payment method. Do not enable another provider, fund an account or send money as a troubleshooting shortcut.
Review batch eligibility
Review reward approval, holding period, schedule, minimum cash amount, recipient details and any required documents. The current interface explains that automated payouts can create scheduled batches which still require review and approval. A scheduled batch is not proof of a completed transfer.
Open Manage → Payouts to inspect included rewards, totals, recipient count and status. Reconcile the amount and currency before any financial action.
Reconcile a failed or external payment
Read the provider error and compare transfer references before retrying. Processing is not failure. Verify actual receipt or transfer evidence before recording an external payment as paid. Mark as paid changes the ledger; it does not itself transfer money.
Rates, schedules, thresholds, fees and tax requirements must come from approved live terms and provider evidence. This documentation publishes no universal values.